Self care overview

Self care is about looking after yourself in a healthy way

Many common conditions can be treated at home with the support of your local pharmacy if needed. Over the counter products for self care are things like pain relief, hay fever medication and cough and cold remedies. These items can be bought from pharmacies and supermarkets without a prescription.

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter. Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

You can find out more about how you can look after yourself under the Health Information menu of our website.

If you are concerned that your condition has become more severe contact your doctor or call 111 for the out of hours service.

Online resources for self help guidance
NHS Health A-Z NHS APP MiDoS

There are plenty of resources available online that will help you with many minor illnesses. Click on the logos (right) to be taken to the main resources providing helpful guidance and useful information on how you can help yourself, or go to the Health Information section of this website for additional support and information. Our online resources page also lists many other useful web tools and apps.

Clevedon Minor Injury Unit (MIU)

Clevedon Minor Injury Unit (MIU) offers treatment for adults and children over three years of age for a wide range of minor injuries.

Provided by North Somerset Community Partnership (NSCP), you can drop in with no appointment necessary. All patients are seen by an Emergency Nurse Practitioner (ENP).

Visit www.nscphealth.co.uk/services/minor-injuries-unit where you can find out more information about the Clevedon MIU, the opening hours, the location and how to contact them.

COMMUNITY PHARMACIST REFERRAL PATHWAY PILOT

What is this pilot about?

From Friday 28 August 2020 patients who are identified with symptoms on an approved list of minor ailments will be referred for a same day private consultation with a community pharmacist 

 

Why are we doing this pilot?

We are participating in this pilot with the aim of improving patient awareness of the highly skilled community pharmacists that can assist them with minor ailment self-care and to improve access to GP appointments for patients with more complex health issues.

 

What happens when you see the community pharmacist?

Patients are seen in a private consulting room and asked about their medical history and symptoms and current medication in the same way they are asked by a GP. Where the pharmacist can provide you with self-care remedies they will do this and they will send details of your consultation back to the GP for continuity of your care. Where they feel you need to be seen by a GP urgently they will call the practice and we will ensure you are seen. You may also be referred back to your GP to arrange a non-urgent appointment or follow up.

 

What if a patient gets free prescriptions from their GP?

Minor ailments that require over the counter medication are usually inexpensive and the local Clinical Commissioning Group is already cutting back on what GPs can prescribe. We are therefore promoting paying for low cost prescriptions in the same way you may pay for other incidentals e.g. a coffee or a magazine

 

What happens if a patient refuses the same day appointment with a qualified community pharmacist?

The role of the GP practice is to offer our patients an appointment with the most appropriate qualified health care professional based on the symptoms presented. If a patient presents with symptoms that can be treated the same day in an appointment with a qualified professional pharmacist and refuses this appointment, the patient will be offered a routine appointment on a future date – not on the same day as this has already been offered.

 

What if the patient is a child?

Children aged over 2 years are eligible for this service and should be seen by the pharmacist accompanied by a parent/carer for the listed symptoms. Children who are competent in decision making about their health may be seen unaccompanied.

 

Why is this good for patients?

The community pharmacies are local, open longer hours than the GP practice and can offer you the same consultation outcome at a time that is more convenient for you with the confidence that if you need to be seen by a GP you will get an urgent appointment. This will make it easier for those with more complex illnesses to see their GP when they need to.